We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10 - 14
working days. This is because there might be occasional delay due to customs clearance processes, which
are totally out of our control

This depends on the area you are ordering from. If you order from Europe, for instance, you will be charged
with VTA duties. In other words, you will be liable for all import duties, customs and taxes.
Please be aware that luxepaws.net does not have any control for any duties, customs and taxes levied by
the country your order is being shipped to. We cannot advise you what the cost will be as these charges can
vary according to country.
Since these fees are not computed nor applied to orders by luxepaws.net, please contact your local customs
office to find out more information if you are unsure of the charges.